AI Voice Receptionist
AI Receptionist for Driving Schools: Answer Every Call, Even Mid-Lesson
Meet Amber, your AI Voice Receptionist. She answers your driving school’s calls 24/7 in a friendly British voice, takes pupil enquiries and emails you a summary after every call. From £24.99 a month.
To hear Amber in action, just call 020 8194 1993.
You can't answer the phone mid-lesson
You’re on a manoeuvre, the phone rings, and you let it go. Most callers won’t leave a voicemail. They ring the next driving school on the list, and that pupil is gone.
- Calls missed during lessons, every day
- Voicemails nobody leaves
- Evening and weekend enquiries that go unanswered
- Pupils who book with whoever picks up first
How much are missed calls costing you?
Not every missed call would have become a pupil. Set how many calls you miss and how many would have booked.
Based on a pupil needing about 45 hours of lessons at £38 an hour, which is £1,710. It is a guide, not a promise: test-day car hire (typically £120 to £135) is not counted, and a full diary is about £79,000 of lessons a year, so if your result is close to that, lower the sliders. These are gross lesson fees before your costs, not guaranteed extra income, and may be earned over more than a year. At these figures, one pupil’s lesson fees (£1,710, before costs) come to more than five years of Amber’s Entry plan (£24.99 a month).
How it works
Three steps. No missed enquiries.
Step 1: Amber answers your calls
Calls to your driving school are answered by Amber, day or night, while you keep teaching.
Step 2: She helps the caller
She answers questions about your lessons, prices and areas, then takes the pupil's details, a callback request or a message.
Step 3: You get the details
Straight after the call, a summary lands in your inbox, with the full transcript if you choose.
Getting set up
You keep your own number. Amber answers when you can’t.
Step 1: Get Amber's number
We set Amber up with your lessons, prices and areas and give you her number. Set-up is a one-off £49, done within 48 hours.
Step 2: Divert your mobile to her
Forward calls to Amber when you're busy, decline a call or don't answer. It takes a couple of minutes on most phones.
Step 3: Make a test call
Ring your own number and hear her answer. Decline a call or let it ring and it goes to Amber; pick up and it's you.
What Amber does for your driving school
Answers 24/7
Every call, in a friendly British voice, including evenings and weekends.
Knows your driving school
Answers questions about your services, prices and areas from a script set up for you.
Takes pupil enquiries
Name, number and what they're after, so you can call back ready.
Takes callback requests and messages
Nothing gets lost while you're in the car.
Transfers urgent calls
Puts callers through to you during your opening hours. Out of hours she takes a message and emails it to you straight away.
Confirms the caller's number
She recognises the number they're ringing from and checks it, rather than asking them to read it out.
Remembers returning callers
Greets pupils by name when they ring again, after checking it's them.
Emails you after every call
Including missed calls and hang-ups, so you can see who tried to reach you.
Coming Soon
Soon Amber will work with your calendar
We’re connecting Amber to the calendars driving schools use most, so every call lands where you already plan your week.
Best With DualControl
DualControl
Amber will send every call’s details straight into Enquiries in DualControl. You or your school owner can then allocate the pupil to an instructor or call them back, all in the same app you use to run your lessons. We’re building a direct DualControl enquiries connection.
Google Calendar
Amber will check your free slots and book callbacks and lesson enquiries straight into your Google Calendar.
Outlook and Microsoft 365
Will work just as well if your diary lives in Outlook.
Calendly
Amber will offer your available times from Calendly or a similar booking tool.
Hear how a call sounds
Sample call (illustration only). The audio uses an earlier greeting; the written script shows the current one.
Listen to a sample call (55 seconds)
Amber: Good afternoon. Thank you for calling Smith’s Driving School, Amber speaking. Just so you know, calls are recorded and transcribed for quality and training. How may I assist you today?
Caller: Hi, do you do automatic lessons? I live in Sutton.
Amber: We do, and Sutton is one of our areas. Have you had any lessons before?
Caller: A few, but in a manual.
Amber: No problem. Can I take your name?
Caller: James.
Amber: Thanks, James. And what’s your postcode, so we can check we cover your area?
Caller: SM1 4AB.
Amber: Perfect. Have you passed your theory test yet?
Caller: Yes, last month.
Amber: Great. Is the number you’re calling from, ending 687, the best one to reach you on?
Caller: Yes, that’s fine.
Amber: Lovely. I’ll ask a member of our team to call you back about automatic lessons. Is there a good time?
Caller: After 5 would be great.
Amber: Thanks, I’ve noted that after 5 suits you best and passed it on with your details. Thanks for calling, James.
What lands in your inbox
A summary after every call, so you know exactly who to ring back.
Sample email (illustration only)
Subject: Amber call summary: 07*** ***687 at 14:12
Caller number: 07*** ***687
Caller name: James
Postcode: SM1 4AB
Theory test: Passed
Time: 14:12, 5 November 2026
Duration: 55 sec
Outcome: Callback requested
Summary: James in Sutton wants automatic lessons. He has had a few manual lessons and passed his theory test last month. Call back after 5pm on the number he called from.
Transcript: the full call, word for word (included if you choose to receive it)
Built for driving instructors and schools
Solo instructors
You teach all day. Amber picks up the calls you can’t.
Driving schools
One friendly voice answering for your school, so enquiries don’t depend on who’s free.
Franchises
Running several instructors or branches? Get in touch and we’ll talk through your set-up.
Already using DualControl? Amber brings the enquiries in; DualControl helps you manage your pupils once they’ve booked.
Simple pricing
Entry
£24.99
a month
100 minutes included
Then 30p a minute
200 Minutes
£44.99
a month
200 minutes included
Then 25p a minute
300 Minutes
£59.99
a month
300 minutes included
Then 20p a minute
Every plan includes
- 24/7 call answering in a friendly British voice
- Script set up around your services, prices and areas
- Pupil enquiries, callback requests and messages
- Call transfers during your opening hours
- Email summary after every call, with the full transcript if you choose
One-off £49 set-up, done within 48 hours. Then a rolling monthly plan: cancel any time with 30 days’ notice, and your plan ends at your next monthly payment date. Prices are the full price; no VAT is added.
The sample call above lasted 55 seconds, so 100 minutes covers about 110 calls that length. Real calls vary.
Questions instructors ask
Will callers know it's AI?
Amber introduces herself by name at the start of each call, and if a caller asks whether they’re speaking to a real person, she says she’s an AI receptionist.
Can I keep my number?
Yes. Your number stays yours. You set your mobile to forward calls to Amber’s number, so a call you decline or don’t answer goes to her instead of voicemail.
How do I divert my calls to Amber?
On your mobile you forward calls “when busy” and “when unanswered” to Amber’s number. The exact steps depend on your phone and network, so we send you the right ones when we set you up, and you make a test call to check it works.
How do I switch the diversion off?
You can cancel call forwarding on your phone at any time, and your normal voicemail comes straight back. We show you how when we set you up.
What happens out of hours?
Amber still answers. She won’t transfer the call to you; she takes the pupil’s details or a message and emails it to you straight away.
What do I get after each call?
An email with the caller’s number, the time, how long the call lasted, the outcome and a short summary. The full transcript can be included too, if you want it. You get one for missed calls and hang-ups too.
Can Amber book lessons?
What if she can't answer a question?
She says she doesn’t know and takes a message for you. She doesn’t guess.
Are calls recorded, and where is the data kept?
Yes. Amber tells callers at the start that calls are recorded and transcribed for quality and training. The recordings and transcripts are held on our hosting platform, Render, in Frankfurt, Germany (the EU) for 30 days, then deleted automatically. Every call is also emailed to you, and whether that email includes the full transcript is up to you and your school.
How much does it cost?
Plans start at £24.99 a month for 100 minutes, then 30p a minute. Busier schools can choose 200 minutes for £44.99 a month (then 25p a minute) or 300 minutes for £59.99 a month (then 20p a minute). There is a one-off £49 set-up fee.
Is there a contract?
No fixed term. There’s a one-off £49 set-up fee, done within 48 hours, then a rolling monthly plan that you cancel with 30 days’ notice. Your plan ends at your next monthly payment date.
Stop losing pupils to the next driving school
Call 020 8194 1993 to hear Amber in action. When you’re ready to set her up for your driving school, ask her to take a message or request a callback, and a member of our team will be in touch.
Prefer to send a message?
Tell us about your driving school and we’ll get back to you about setting up your AI Voice Receptionist.